Calvin Stovall

For More Information Call: 651-735-2080

Calvin Stovall is President and CEO of The Professional Advantage, Inc., based in the Twin Cities. He has energized and motivated audiences nationwide with his high-content, unorthodox, and humorous platform. Calvin specializes in delivering customized, keynote presentations for businesses that want to inspire their employees to provide exceptional customer service and build loyalty among their key clients and customers. Calvin has often been referred to as the “MAN of Customer Service.” He truly understands the importance of building lasting relationships, and having real passion when working in the “people” business. 
 
With more than 16 years in the hospitality industry, Calvin served as vice president of marketing with Hilton Hotels Corporation where he was responsible for the brand marketing and public relations efforts for more than 150 Homewood Suites by Hilton hotels. While under his leadership, Homewood Suites by Hilton was voted best in class by numerous consumer advocacy publications, including Consumer Reports and recognized four times by J.D. Power and Associates for its unwavering commitment to product and customer service quality. He has been quoted in numerous publications including Travel Weekly, Hotel & Motel Management, Hotel Business, Brand Week, and Business Travel News. 
 
Calvin works closely with his clients to ensure that his presentations are customized to their needs. Your audience will truly remember his hard-hitting, funny, and real-life approach. He's got a smile as wide as a yardstick, a wicked gleam in his eye, a heart big as Texas, and the energy and spark of a rocket. Book Calvin today and take your event to the next level!!

Areas of Expertise:

Customer Service
Leadership
Teamwork
Change

Fee:

$3,500 Keynote

Please call for Half- and Full-Day Quotes.

Calvin's Most Requested Programs:

FANATICALLY RELENTLESS CUSTOMER SERVICE 
One of the most content-rich, and entertaining presentations your attendees will ever experience. Attendees will get real-life, practical lessons on how to deliver fanatically relentless customer service and how embracing a customer-centric philosophy can set your company apart from the competition.

FANATICALLY RELENTLESS LEADERSHIP
Success in today’s business environment is no longer just about “harder, faster, stronger,” but about cultivating a work environment where creativity is embraced and each individual is valued for their contributions to the team. During this session, we discuss the importance of engaging the unique qualities of each individual on a team and how it can positively impact the bottom line.

FANATICALLY RELENTLESS TEAMWORK
Teamwork is not about having all the best players. It's about having players that play their best – together. Teamwork not only allows people to do what they couldn’t do otherwise, it creates momentum by multiplying individual talents, skills and ideas. This session will demonstrate how the power of fanatically relentless teamwork can propel your organization forward. 

CHANGE IS INEVITABLE…SUCCESS IS INTENTIONAL 
Let’s face it, change happens whether we want it to or not. Today we live and work in a world of constant change and uncertainty. This session will give you some effective tools to manage fears and ward off resistance to change. When you leave this session, you will view change from a whole new perspective and know how to sustain personal success even when unforeseen circumstances come along in your life.

Testimonials:

Thank you for the wonderful job you did as a keynote speaker at the extended stay brand session during our annual convention. We have heard nothing but glowing remarks regarding your speech, specifically how it motivated and educated all of us in the importance of customer satisfaction and service. Thank you for your help in making our 2007 Choice Convention a success. Kevin J. Lewis, President, Extended Stay Brands, Choice Hotels International

I did not want another day to go by without sending you my sincerest thanks for a job well done at our association’s annual convention and expo. YOU DELIVERED and WOWED our attendees! Your message was on target, and our members (and MHHA staff) are still raving about your presentation. Thanks for making me ‘look good’ in the eyes of MHHA members.  Jenny Prosser, Director Meetings & Conferences Services, Minnesota Health & Housing Alliance 

Calvin, on behalf of our entire organization, I cannot thank you enough for your participation in the 2007 AmericInn Annual Convention. You played a major role in making it unforgettable. I will wholeheartedly recommend you to anyone seeking an extraordinary professional speaker.  Jim Bridger, Director of Franchise Services, AmericInn International, LLC 

I want to extend my sincere thanks for your keynote presentation at our MSAE Leadership conference. Your delivery was passionate, enthusiastic and professional. You really energized the audience and set the perfect tone for a great conference! You made a lasting impression. As a matter of fact, several attendees asked to have you return for next year’s conference!  Kathy Gatliff, Director of Marketing & Education, Midwest Society of Association Executives

Thank you for sharing your energy, talents and experience with Lang Nelson at our annual kick-off meeting. Your passion and persuasiveness was not only memorable but was a true moment of impact. Our employees left the morning full of excitement to return to their communities and continue to create memorable experiences with their residents. Thank you for sharing your day with us!  Tamara Connolly, Director of Property Management, Lang Nelson Associates, Inc.